Privacy Policy

YUANCHARM's Privacy Policy explains what information is used by the store, what remains in your browser, and why a service provider may receive information during checkout or account support. We collect only what is reasonably connected to the feature you choose to use.

The rights described below apply to the extent required by the laws that apply to you. Nothing in this policy is intended to remove a privacy right that cannot lawfully be removed.

The information we handle depends on whether you browse, save a product, place an order, ask for account access, or contact customer care. It may include identifiers and commercial information that you provide directly, together with limited information generated by the service needed to keep a transaction secure.

Several storefront features are designed to work locally on your device. In the current preview, these values are not a server-side customer profile and are not sent to YUANCHARM merely because you browse the site.

You provide most order and support information directly. We may also receive information from the browser, the payment provider, the account email provider, the hosting or database service, or a delivery service when those services are used to operate the feature you requested.

We use personal information for the purpose for which you provided it and for closely related operational purposes. We do not use the YUAN FATE inputs or ordinary shopping preferences to make decisions about credit, employment, housing, insurance, health care, or other eligibility.

We may share the minimum information needed with service providers that act for us or provide a service you request. Those providers may process information in accordance with their own privacy notices and the instructions or legal obligations that apply to the service.

YUANCHARM does not sell personal information for money. In the current storefront preview, we also do not share personal information for cross-context behavioral advertising, and we have not configured advertising pixels, web beacons, or an advertising-partner audience system. If that changes, we will update this policy and provide any opt-out or other controls required by applicable law.

Payment information is handled in the payment-provider flow. PayPal is the currently identified checkout provider, and the public checkout only presents payment methods when the provider configuration and eligibility checks allow them.

We keep information only for as long as it is reasonably needed for the purpose described here, including order fulfillment, customer support, returns, refunds, accounting, security, dispute resolution, and legal obligations. Retention can differ by information type and by the law that applies.

We use reasonable administrative, technical, and organizational safeguards for the information handled by the storefront and commerce service. These include same-origin checks for commerce and account requests, rate limits for verification-code requests, protected representations of account codes and session tokens on the server, and provider-controlled payment fields where available.

No transmission over the internet or method of electronic storage is completely secure. We cannot promise absolute security, but we investigate and respond to suspected unauthorized access in accordance with applicable law.

Cookies are small files that a site or provider can place in a browser. Similar browser storage can serve a comparable functional purpose without being a cookie. Web beacons and pixels can be used to measure page or email activity, but they are not configured in the current storefront preview.

You can use your browser settings to block or remove cookies and site storage. You can also clear individual site data from the browser's privacy controls. Because the current cart, wishlist, display preferences, local reviews, and consent choice use browser storage, clearing it may reset those features. Clearing an account session may require you to request a new verification code.

We may contact you with product news or other marketing only when you have asked to receive it or when another lawful basis permits it. You can stop requested marketing by using the unsubscribe instruction in the message or by emailing [email protected] with your name, email address, and request.

At the time of this update, the newsletter form shown in the footer is a presentation-only preview and is not connected to a mailing-list provider or a server-side subscriber database. It should not be treated as confirmation that you have joined a mailing list. If a live subscription service is added, this policy will be updated to describe it.

YUANCHARM is based in Suzhou, Jiangsu, China and serves international customers. Depending on the feature, information may be processed in China or in another country where YUANCHARM or a payment, email, hosting, database, security, or delivery provider operates. Data-protection rules can differ between countries. We use safeguards and contractual or other measures required by applicable law for an international transfer.

Depending on your location and the law that applies, you may have the right to ask what personal information we hold about you and how it is used, or to request a change to how we handle it. We may need to verify your identity before completing a request, and some information may need to be kept for an order, legal obligation, security purpose, or other exception recognized by law.

If the California Consumer Privacy Act, as amended, applies to our relationship with you, California residents may have rights to know, correct, delete, opt out of sale or sharing, limit the use of sensitive personal information, and receive equal treatment. Our current preview does not sell or share personal information for behavioral advertising, but you may still contact us with an applicable request.

The categories that may be relevant to this storefront include identifiers and contact details, customer-record information such as address and phone number, commercial information about orders, and internet or device activity. This list describes categories that can arise from the features above; it does not mean every example is collected from every visitor.

Where the GDPR, UK GDPR, or a similar data-protection law applies, you may have rights to access, rectification, erasure, restriction, objection, portability, and withdrawal of consent, together with the right to complain to a supervisory authority. Depending on the context, processing may be needed to perform an order or requested service, comply with a legal obligation, protect the site, or pursue a legitimate operational interest; marketing or optional local features may rely on your choice where required.

Email [email protected] with the subject or opening line 'Privacy request' and tell us which right you want to exercise. Include the email address associated with the order or account and enough context for us to locate the request, but do not send payment-card numbers, account passwords, or verification codes by email.

We will confirm, investigate, and respond within the timeframe required by applicable law. If we cannot complete a request, we will explain the reason and any available next step. You may also contact the data-protection authority or other regulator in your place of residence where the law gives you that option.

The storefront is not directed to children under 13, or the higher minimum age required by local law, and we do not knowingly collect personal information from children for independent account or purchase use. If you believe a child has provided personal information, please contact us so we can review and delete it when the law requires.

The storefront may link to third-party sites or services, including payment, social, delivery, or other external destinations. This Privacy Policy applies to YUANCHARM's storefront and services described here, not to a third party's independent processing. Review the privacy notice of each external service before providing information there.

If we discover a security incident involving personal information, we will investigate, contain, and remediate it. We will notify affected people, regulators, or other parties when and as required by applicable law, taking into account the nature of the incident and the risk involved.

We may revise this policy when the storefront, checkout, account service, providers, or applicable law changes. The revised version will be posted on this page with a new update date. You should review this page periodically, especially before submitting information through a newly introduced feature.

If you have questions about this Privacy Policy, the information associated with an order or account, or a privacy request, please contact YUANCHARM:

Email: [email protected]

Address: Suzhou, Jiangsu, China

Customer care hours: Monday–Sunday, 9:00 AM–9:00 PM China Standard Time

Phone: +86 0755-8888-6666